Frequently Asked Questions
- Where is Seedlings & Sprouts based?
Our brick and mortar shop is located in a really wonderful small town in the borough of Doylestown in Bucks County, Pennsylvania.
- Where are your products shipped from?
We ship all orders out of our store in Doylestown, PA.
- What is the status of my order?
We will email you as your items ship and if there is a delay, we will email you with updates! Due to COVID-19, our delivery carriers are experiencing delays in deliveries. We apologize for any inconvenience this may cause.
- Can I expedite my shipping?
Yes! We offer expedited shipping options at check out
- What payment options are available?
We currently accept payments through PayPal as well as all major credit/debit cards.
- Can I cancel or make changes to my order?
We begin processing orders as soon as they are placed. For this reason we are unable to make changes or cancel orders.
- Can I exchange or return my items?
At this time we are not accepting returns or exchanges.
If you have any questions or need assistance for a product or order- please contact us using the contact tab below or email us at firstname.lastname@example.org